Wholesale Inquiry:
If you’re interested in reselling our products and would like to
receive our wholesale price guide, please email us at sales@jprtrading.com
or call us at the number listed above. One of our wholesale sale representative
will contact you via e-mail or phone.
Order Status Inquiries:
You can check the order status and tracking number by logging into your
account and go to Order History. If your order is on back-order and have
not received any notification e-mails from us or have not received the
item on the expected arrival date, you can contact us at customerservice@jprtrading.com
for more detailed information.
RMA Request:
If you’ve received a defective or a wrong item, you MUST e-mail
us at RMA@jprtrading.com
to obtain the RMA (Return Merchandise Authorization) number. Any RMA request
e-mails sent to other than RMA@jprtrading.com
will not be responded. Do not call the phone number above to obtain RMA
number. Above number is for sales inquiry only.
Customer Service:
If you have a question regarding our product or any other inquiries, please
contact us at customerservice@jprtrading.com
or use the form below to submit your inquiry. |
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